Ad Credits Overview
Ad Credits are promotional funds rewarded to your Properti Workspace for advertising. These credits become available on the 1st of the month if you have reached or exceeded the advertising spend quota relevant to your subscription. Ad Credits expire after 30 days.
If you are unsure whether this applies to your subscription, please contact support at [email protected] for more information.
Ad Credits are also automatically applied to your Properti Workspace when you archive a campaign. This can occur if you need to restart a campaign due to an error or if a listing sells during the campaign. By archiving the campaign, the remaining funds will be credited to your Properti Workspace. You may use this balance to promote the sale of the listing, for example.
How to Allocate Ad Credits to a Campaign
Ad Credits must be manually selected when creating a campaign. Ad Credits cannot be used in campaign templates/automation triggers.
Where you pick your credit depends on which setup path you choose after clicking Create Campaign:
Done for you (this includes the listing cards in the Ready to run row on your Campaigns page): on the review screen, click Change card or ad credit, then pick it under Select your ad credit.
Smart setup: on the Budget & Billing step, pick it under Ad Credits (Select your ad credit).
Advanced Setup: on the Budget & Schedule step, pick it under Ad Credits (Select your ad credit).
Legacy campaigns (only if your workspace already has some): it's under Payment Method on the budget page.
On the Review screen in the campaign setup, you will see an overview of the campaign details and the allocated Ad Credit.
You can to use your Ad Credit as a part payment toward a campaign that has a larger budget, however, multiple Ad Credits cannot be used within the same campaign.
Admins can see and use every ad credit in the workspace. Agents can see and use the ad credits an admin has assigned to them. To assign a credit, go to Billing > Ad Credits and use Assign agent on that credit. Credits left as Unassigned (workspace-wide) can only be used by admins.