Once you've claimed your profile, use the Update account button on your report to edit your details. You can change:
Profile photo — JPG, PNG or WebP, under 8MB
Email address
Secondary mobile number
Instagram, Facebook, LinkedIn and YouTube profiles
Google Maps business listing
Hit Save & rescan and we'll save your changes and run a fresh scan. Your score usually updates within a few minutes.
Add the correct links
The Grader needs the correct type of link for each platform. If a link isn't recognised, it won't be saved.
Facebook
Add your business Facebook Page, not your personal Facebook profile. Only business Pages can be scored by the Grader.
Google Maps
To add your Google Maps listing:
Search for your business on Google Maps.
Open your business listing.
Copy the URL from your browser's address bar.
Paste it into the Google Maps field in your profile.
Important: Don't copy the link from Google's Share button. Share links aren't supported.
Other social profiles
As you enter a link, the Grader checks that it matches the selected platform. Make sure the correct profile appears in the preview before saving.
LinkedIn and YouTube
LinkedIn and YouTube links can be added to your profile and will be displayed there. However, they don't currently contribute to your Agent Grader score.
When should I rescan?
After making changes, use Save & rescan to update your report.
You can run multiple rescans, but a short cooldown applies between scans. If your score or profile doesn't update straight away:
Wait up to 10 minutes.
Refresh your report.
Check that your updated details and links are showing correctly.
If the information still hasn't updated after this, the scan may still be processing.