Google My Business Postings: Video Support Limitations

Google My Business (GMB) allows businesses to create posts that appear on their Google profile, which can help engage customers and promote products, services, events, and offers.

Google My Business (GMB) allows businesses to create posts that appear on their Google profile, which can help engage customers and promote products, services, events, and offers. However, it's important to understand the current limitations regarding media types that can be included in these posts.

Supported Media Types for GMB Posts:

  • Images: Google My Business posts support the use of still images (JPEG, PNG, GIF).
  • Videos: Unfortunately, Google My Business only supports still images in posts. If you attempt to upload a video, it will not appear in the post on your business profile. You may still encounter issues where the video shows up as intended on other platforms (like social media or website embeds), but not in Google My Business.

Why Is This Happening? While other platforms (like Facebook & Instagram) allow the posting of both images and videos, Google My Business currently restricts posts to still images only. This could be due to technical limitations or Google’s design choices to keep the post format uniform across all devices and local searches.

Use Engaging Still Images:

    • Since only still images are supported in GMB posts, focus on creating high-quality and engaging images that capture the essence of your message. You can pair images with compelling copy to still drive engagement.

If you're looking for a better way to share videos directly through GMB, be sure to regularly check for updates, as Google frequently enhances features to improve the user experience.