Workspace: How to Change or Update your Payment Method

For Admin Users to update or change your payment method. Follow the steps below to add a new payment method and set it as default.

Steps to Change Your Payment Method:

  • Navigate to the Billing Tab

    • Log in to your account.

    • Go to the Billing Tab in your account settings and navigate to payment methods.

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  • Add a New Payment Method
    • Click on Add New Payment Method.

    • Choose your preferred payment type: Card

    • Enter your new payment details as required.

  • Set the New Payment Method as Default

    • Locate the newly added payment method in the list.

    • Click on Set as Default to make it the primary payment method.

Important: Ensure the new payment method is set as default to prevent payment failures.

  • Remove the Old Payment Method (Optional)

    • If you no longer wish to use the previous payment method, select it from the list.

    • Click on Remove or Delete to remove the old payment method.

Important Notes:

  • Only Admin Users have workspace permission to update billing details and payment methods.
  • Ensure that the new payment method is valid and has sufficient funds.

  • Removing an old payment method before adding a new one may lead to failed transactions.

  • If you encounter any issues, reach out to our support team for assistance.