Who can do this
Only workspace admins can change notification preferences for other team members. Agents can still manage their own notifications from their profile.
When to use it
This is useful when:
Your agency or marketing team runs campaigns on behalf of agents and sends them its own reports, so the agents don’t need Properti’s emails as well.
An agent doesn’t use the Properti platform day to day and finds the emails confusing.
You’d like to cut down notifications for your team without asking each agent to update their own settings.
How to update an agent’s notification preferences
Go to the Team page in Properti.
Find the agent in the table.
In the Actions column, click the three dots (⋮).
Select Notification preferences.
Turn off the notifications you don’t want the agent to receive.
Click Save Changes.
Repeat these steps for each agent you’d like to update.
Frequently asked questions
Q: Will the agent know their notifications have been changed?
A: No. The agent isn’t notified when an admin updates their notification preferences.
Q: Can the agent turn the notifications back on?
A: Yes. Agents can still manage their own preferences from their profile icon > Notifications.
Q: Will the agent still receive important account emails?
A: Yes. Critical system updates and security alerts are still sent to keep accounts secure.
Q: Can I update notifications for all agents at once?
A: Not at the moment. Preferences are updated one agent at a time from the Team page.
For more on what each notification type covers, see User Notifications and Preferences for Email and Properti Platform.