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Why didn't my Open for Inspection automation run?

Ensure that you have saved the Open for Inspection time in your CRM before the next schedule automation is due to run

🛠️ Why Didn’t My Open for Inspection Automation Run?

If your Open for Inspection (OFI) automation didn’t run as expected, it’s likely due to the OFI time not being saved in your CRM before the next schedule automation cycle. Here's what you need to know to ensure your future automations run smoothly:


🔍 What Causes the Automation to Fail?

Properti pulls upcoming OFI times from your CRM at scheduled intervals - the nominated time and day of your choosing within the automation setup.

If there is no OFI time recorded at the scheduled time, the automation won’t have any data to act on — which means your schedule automation will not run.


✅ How to Fix It:

  1. Check your CRM: Make sure the Open for Inspection time is correctly entered for the property.

  2. Timing is key: Ensure this information is saved before the next Open for Inspection automation schedule is due to run. We recommend entering OFI times as early as possible to avoid missing your nominated automation window.

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