Properti

Archive campaign within an hour will automatically refund as an ad credit to use on correct campaign

I've made a mistake on a campaign

Properti cannot post to an Instagram page if it is a personal or creator account; it has to be a business/professional account.

Instagram: Post Error/Stuck Posting

To be able to run Leadgen campaigns, Facebook's Terms of Service need to be accepted

Why is my does my Leadgen campaign have an error?

Campaign Error - "Page Engagements carousel no longer available"

If your campaign has finished and not spent the entire budget, or your campaign is still active and has a lot of the budget left, there are a few items…

Why is my campaign not spending the whole budget?

If a user has already created an account independently or is experiencing issues accessing their account, follow these steps to resolve common problems.

Account Access Issues – Existing Account or Email Already Taken

If your Appraisal Page button is disabled, your Properti Admin user will need to check the CRM mappings to ensure that the connection is complete.

Agents: Why is my Appraisal Page greyed out?

This usually happens when the agency or brand’s main website isn’t set up to recognise and redirect these links to the correct property listing.

Troubleshooting Shortlink Errors ("Property Not Found")

In some cases, you may notice duplicate Facebook posts created from a single automation in Properti.AI. This can happen due to how Facebook responds after a post is published, and…

Duplicate Facebook Posts from Automations

If your campaign has errored, no spend will start and the campaign will not be charged. It needs to be cloned, fixed and published.

Why does my campaign have an error message?

If your campaign shows the status "Waiting Payment", it means it has not launched due to a payment issue. Properti will automatically retry the payment after a short period. However,…

Campaign Error: "Waiting Payment"

If you encounter an error while trying to boost an existing Facebook post through Properti, you're not alone. This issue can happen even when everything else — including budget, duration,…

Error When Boosting Existing Facebook Post

This article explains how to set up Canva permissions for templates and ensure automations run correctly in Properti. Proper permissions are required for the system to push Canva designs (Stories,…

Canva Permissions & Automation Setup

Automation notifications are controlled by automation access permissions, not just listing ownership or CRM assignment. This means agents may receive notifications from workflows they have access to,

Automation Notifications Sent to Unexpected Agents

Cameron Vaea

Fixes for connection errors, failed posts, and other common issues.

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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