Properti

Reviews brings your customer reviews into one place in Properti. Reviews sync in automatically from your connected Google Business Profile and realestate.com.au agency, and you can add reviews from other sources manually. From there you can share them to social media, reply to them, request new ones, and show them on your website. Some features depend on your plan.

Open Reviews from the main menu. You'll see every synced and manually added review, with the newest first. Each review shows the reviewer, rating, source and date.

Google: once your Google Business Profile is connected, your Google reviews sync in automatically. See <a href="https://support.properti.ai/en/articles/16158240-connecting-google-business-profile-to-reviews">Connecting Google Business Profile to Reviews</a>.

realestate.com.au: once your agency is connected, your realestate.com.au reviews sync in automatically. See <a href="https://support.properti.ai/en/articles/16796124-connect-realestate-com-au-to-reviews">Connect realestate.com.au to Reviews</a>.

Manual: add reviews you've received elsewhere so everything lives in one place. Choose Add review and paste in the details.

- Google: once your Google Business Profile is connected, your Google reviews sync in automatically. See <a href="https://support.properti.ai/en/articles/16158240-connecting-google-business-profile-to-reviews">Connecting Google Business Profile to Reviews</a>.
- realestate.com.au: once your agency is connected, your realestate.com.au reviews sync in automatically. See <a href="https://support.properti.ai/en/articles/16796124-connect-realestate-com-au-to-reviews">Connect realestate.com.au to Reviews</a>.
- Manual: add reviews you've received elsewhere so everything lives in one place. Choose Add review and paste in the details.

Share it: turn any review into an on-brand social tile and post it to your channels. See <a href="https://support.properti.ai/en/articles/16158252-sharing-reviews-to-social-media">Sharing reviews to social media</a>.

Reply to it: respond to Google reviews without leaving Properti, with AI-drafted replies you approve first. See <a href="https://support.properti.ai/en/articles/16158251-replying-to-reviews-with-ai">Replying to reviews with AI</a>.

Link it to a listing: connect the review to the property it came from, so AI replies name the suburb, social tiles can show the property, and your website widget shows the address. See <a href="https://support.properti.ai/en/articles/16881045-linking-a-review-to-a-listing">Linking a review to a listing</a>.

Request more: send review requests to past clients by email or SMS, or via a QR code. See <a href="https://support.properti.ai/en/articles/16158245-sending-review-requests">Sending review requests</a>.

Put it on your website: build a widget and paste one line of code into your site. See <a href="https://support.properti.ai/en/articles/16798721">Putting your reviews on your website</a>.

- Share it: turn any review into an on-brand social tile and post it to your channels. See <a href="https://support.properti.ai/en/articles/16158252-sharing-reviews-to-social-media">Sharing reviews to social media</a>.
- Reply to it: respond to Google reviews without leaving Properti, with AI-drafted replies you approve first. See <a href="https://support.properti.ai/en/articles/16158251-replying-to-reviews-with-ai">Replying to reviews with AI</a>.
- Link it to a listing: connect the review to the property it came from, so AI replies name the suburb, social tiles can show the property, and your website widget shows the address. See <a href="https://support.properti.ai/en/articles/16881045-linking-a-review-to-a-listing">Linking a review to a listing</a>.
- Request more: send review requests to past clients by email or SMS, or via a QR code. See <a href="https://support.properti.ai/en/articles/16158245-sending-review-requests">Sending review requests</a>.
- Put it on your website: build a widget and paste one line of code into your site. See <a href="https://support.properti.ai/en/articles/16798721">Putting your reviews on your website</a>.

Replies, requests and widgets depend on your plan. See <a href="https://support.properti.ai/en/articles/16798722">What your plan includes in Reviews, and how to add more</a>.

Your Google reviews count toward your Agent Grader score. Recent reviews, replied-to reviews and an active profile all help how you show up in local search.

Connect Google if you haven't yet: <a href="https://support.properti.ai/en/articles/16158240-connecting-google-business-profile-to-reviews">Connecting Google Business Profile to Reviews</a>.

Connect realestate.com.au if you haven't yet: <a href="https://support.properti.ai/en/articles/16796124-connect-realestate-com-au-to-reviews">Connect realestate.com.au to Reviews</a>.

Send your first review request: <a href="https://support.properti.ai/en/articles/16158245-sending-review-requests">Sending review requests</a>.

- Connect Google if you haven't yet: <a href="https://support.properti.ai/en/articles/16158240-connecting-google-business-profile-to-reviews">Connecting Google Business Profile to Reviews</a>.
- Connect realestate.com.au if you haven't yet: <a href="https://support.properti.ai/en/articles/16796124-connect-realestate-com-au-to-reviews">Connect realestate.com.au to Reviews</a>.
- Send your first review request: <a href="https://support.properti.ai/en/articles/16158245-sending-review-requests">Sending review requests</a>.

An overview of Reviews in Properti: your review inbox, where reviews come from, what you can do with each review, and putting reviews on your website.

Getting started with Reviews

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Getting started with Reviews

What Reviews does

Your review inbox

Where reviews come from

What you can do with a review

Reviews and your Agent Grader score

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