FAQ

Our most frequently asked questions

• Where does the "Ad Title" field display?
• What is a Properti Workspace?
• Can I edit the name of my Campaign?
• What is an existing page post?
• Why is my campaign not spending the whole budget?
• Why does my campaign have an error message?
• Why is my audience estimate -1?
• What is "Include Separate Generic Interest/Location Based Audience Adset"?
• How to clone a campaign?
• What is a campaign template?
• What is a Custom or Retargeting Audience and How Can These Audiences Be Used?
• What is the best audience and budgets to use for my campaign?
• Is a Small Audience Better Than a Targeted Audience?
• Why is my does my Leadgen campaign have an error?
• Can I use an Ad Credit on multiple campaigns?
• I've made a mistake on a campaign
• How to Setup Leadgen Campaigns
• Campaign Error - "Page Engagements carousel no longer available"
• How to advertise videos and target effectively?
• Campaign error "Waiting Payment"
• What's the limit of hashtags on Instagram?
• Why is my content is not posting to Instagram even though it is connected to Properti?
• How to create leadgen forms?
• How do I manually upload creatives?
• What Automations are Available?
• What are "Post Messages"?
• How do I setup my branding?
• How do I setup and edit my post message templates
• What information can merge into my Post Message's
• How do I add my font?
• How can I set my default landing pages
• How do I add additional payment methods to Properti?
• How can I check my ad credits?
• Is GST Included in Properti Invoices
• How to view all your invoices?
• How to Check and Change Your Instagram Account Type to Professional Account
• Agents: How do I refresh my personal LinkedIn account?
• How do I set up a Facebook Business Manager/Business Page?
• What are "team roles" in Properti?
• Agents: How do I connect my personal LinkedIn account?
• Agents: How do I connect my own business Facebook/Instagram & personal LinkedIn accounts to Properti?
• Who needs to be setup as a user?
• How do I join my Properti workspace
• How do I invite my team to Properti?
• How do I delete a creative?